COMMONLY ASKED QUESTIONS
ADDRESS
3848 Campus Drive
Suite 208
Newport Beach, CA 92660
melissadacher@yahoo.com
PHONE
(213) 618-9618
HOURS
OPEN SUNDAY THRU FRIDAY: BY APPOINTMENT ONLY
SATURDAY: CLOSED
ADDRESS
3848 Campus Drive
Suite 208
Newport Beach, CA 92660
melissadacher@yahoo.com
PHONE
(213) 618-9618
HOURS
OPEN SUNDAY THRU FRIDAY BY APPOINTMENT ONLY
SATURDAY: CLOSED
All services require a valid credit / debit card on file and a non-refundable $50 booking fee in order to secure your appointment. For those that don’t have a valid card, a non-refundable booking fee equal to 50% of the service price will be required. Booking fees will be applied towards your service. You may also choose to pre-pay in full.
All monies paid for booking fees, deposits, pre-paid services, gift cards, memberships, promotions, services, and products are final and non-refundable.
All clients must fill out the client intake and consent forms PRIOR to their first treatment. If documents are not signed, treatments and services cannot be performed.
To book an appointment please text 213-618-9618.
Your comfort and confidence are our priorities. By scheduling your appointment with Five Point Five, you agree that you are choosing to receive these services at your own discretion, having had the chance to ask questions and discuss the treatment details with your specialist. Following all recommended pre and post-treatment care instructions will be essential to the safety of the treatments and for optimal results.
The treatments, services, and products provided are intended to improve the appearance and condition of the skin, and no specific result, degree of improvement, or outcome is guaranteed. Results make be affected by factors including, but not limited to: genetics, hormones, age, lifestyle, diet, sun exposure, medications, and the individual’s own unique response to treatment.
It is important you provide complete and accurate information regarding your health and skin history with your provider, including but not limited to: allergies or known sensitivities, skin conditions / disorders, current medications and over-the-counter products, recent cosmetic or medical procedures, previous reactions to skincare products or treatments, pregnancy / breastfeeding status, recent sun exposure, and any other pertinent information you believe relevant to your ability to receive treatment.
You must notify Five Point Five skincare immediately of any changes in health, medications, product usage, or skin conditions before receiving future services. Failure to disclose relevant information may increase the risk of adverse reactions, irritation, and undesirable results.
After any waxing, facial, or scalp treatment the skin may experience temporary irritation, tightness, or redness and purging and flaking may occur. This is normal and will usually dissipate within 24-72 hours depending on your skin’s personal reactivity.
If you experience any severe adverse reactions post-treatment or from a product purchased, please alert Five Point Five skincare immediately so we may properly address your concerns.
We understand life happens, and sometimes things are out of our control. If you need to reschedule or cancel your appointment, please provide at least 48 hours notice prior to your scheduled appointment time so that we may offer your spot to another guest.
Booking fees may be transferred up to two (2) rescheduled appointments. Appointments rescheduled more than twice will result in your original booking fee being forfeited, and a new booking fee will be required to reschedule.
Cancellations made less than 48 hours prior to the appointment will result in your booking fee being forfeited, and a new booking fee will be required to reschedule. Deposits paid for late cancellation appointments will be non-refundable.
No-call, no-shows will be result in your booking fee and all deposits being forfeited. Additionally, you will be charged an Inconvenience Fee of 50% of the service total, and risk being refused future services.
If you are sick, feel sick, are taking care of or have been around someone who has recently been sick, of if you are experiencing sunburn, windburn, open wounds, active cold sores or skin infections, please notify us immediately to reschedule your appointment.
To cancel or reschedule, please text 213-618-9618.
Out of respect for all guests, we offer a 10-minute grace period for late arrivals. Please be advised that if you arrive late for your appointment, your treatment may be modified and conclude at the originally scheduled time. After the 10-minute grace period, your appointment will be automatically cancelled, the original booking fee forfeited, and a new booking fee will be required to reschedule.
If you are running late, please text 213-618-9618 as soon as possible to verify if we can still accommodate your appointment, or if rescheduling is necessary.
All booking fees, deposits, and purchases of gift cards, memberships, services, and products are final and non-refundable.
Change of mind with a product or service, or disappointment with a desired result does not constitute entitlement to a refund.
If you experience any severe adverse reactions from a product purchased, you agree to alert Five Point Five skincare of your concerns immediately within the first 24-hours so we may properly assess your concerns, notify the product manufacturer, and work to remedy a solution.
Any discretionary credit, exchange, complimentary service, or other accommodation offered by Five Point Five is provided at the practice’s discretion and does not establish an obligation to provide the same accommodation in the future.
There is a private lot for guest parking. Please give yourself enough time to park and walk over.
For the safety and relaxation of all guests, and due to the use of professional tools and products, children are not permitted to accompany you to your appointment. Minors receiving a treatment must be accompanied by a parent or adult guardian.
Plan to arrive 10-15 minutes early to allow for a stress-free check-in, including using the restroom, changing, and filling out the new client intake forms if you haven’t done so prior to your arrival. It is highly recommended filling the intake forms prior to your appointment in case there are any contraindications or reasons a treatment requested cannot be safely performed.
Please arrive to your appointment bare-faced without makeup or product on. It’s important to assess your skin in its natural state in order to better create a custom plan. If you are coming from work and don’t have time to remove makeup and product beforehand, please plan to arrive a few minutes early.
Write down or take photos of any products you are currently using as well as any supplements and prescriptions. Give us an overview of your diet and health, and write down any questions you would like to discuss. This is a judgement-free space and the more information we have, the better we can design your treatment plan and help assist you with your goals.
Please make us aware of any allergies or if you are sensitive to any specific ingredients. If needed, a patch test can be scheduled 24-48hrs in advance to check for any potential reaction. If you are prone to cold-sores, it is recommended starting your medication two to three days prior to your appointment to prevent triggering a potential outbreak, as well as advising your provider.
Discontinue retinol products two weeks before treatment, and prescription grade retinol one month prior to treatment. Discontinue any exfoliants / AHAs / BHAs three days prior to treatment.
Avoid shaving, waxing, or sugaring two days prior to your treatment.
Wait two weeks to receive a facial treatment after doing Botox or dermal fillers. Most facial treatments (with the exception of chemical peels) may be performed the same day, as long as it is done before your injectable appointment.
Wait a minimum of four weeks to receive a facial or waxing treatment after undergoing laser therapies. Depending on the type of laser, a longer down time may be required before safely receiving a facial or waxing treatment. Speak with your medical provider about expected downtimes.
Wait 3—12 months to receive a facial or waxing treatment after undergoing cosmetic surgery. While many of our treatments can facilitate quicker healing and are great for post-surgical recovery, please speak with your medical provider about expected downtimes and safety precautions prior.
Wait 6—12 months to receive a facial or waxing treatment after completing Accutane, as this can highly sensitize the skin and cause unexpected reactivity. Speak with your medical provider about expected downtimes and safety precautions.
After a facial treatment, we recommend following these aftercare guidelines to maximize the longevity of your results and prevent possible irritation:
To prevent introducing bacteria to your freshly exfoliated skin, please avoid touching your face with dirty hands. Clean the frames of your glasses, sanitize your headwear, and wear a new face mask if you came in with a disposable one. Wash your makeup brushes and pillow cases when you get home.
You must be SPF compliant after all facial services to protect your freshly exfoliated skin from the damaging effects of the sun. Even if it’s “not sunny outside”, harmful UV rays are still present and your skin will be more vulnerable to its effects. We recommend using a SPF30+ and to reapply every 2-4 hours throughout the day depending on sun exposure.
For the next 24 hours avoid the following to prevent irritation: makeup, prolonged sun exposure, steam, saunas, hot tubs, hot showers, swimming, excessive heat, exercise and sweating. Stick to lukewarm water when cleansing.
For the next 48-72 hours avoid: exfoliation, retinoids, AHAs, and BHAs, waxing/sugaring, shaving.
After any facial treatment, it is normal to experience minor skin purging, which may appear as tiny, pinhead-sized whiteheads. This occurs because increased hydration and cell turnover help bring underlying impurities to the surface, allowing them to clear naturally. During this time, it’s important to avoid touching and picking at the skin to prevent pigmentation, scarring, and the spread of bacteria. If a blemish is ready for extraction, we recommend using two cotton swabs dipped in a mild astringent like witch hazel to gently remove it. Avoid using excessive pressure or fingernails, as this can damage the skin and lead to further irritation.
Remember, 80% of your results depend on a following a consistent home care routine. To maximize your progress, it is essential to use the recommended products and follow your customized skincare plan. Consistency is key to achieving your goals of healthy, glowing skin!
If you are a first time client and unsure where to start, we recommend scheduling a consultation. This allows us to assess your skin, understand your goals, and recommend the best treatment plan for you.
If you are a returning client and not sure what to book, please reach out to us directly via text at 213-618-9618 for guidance
It is usually best to pre-book your next appointment or two at the end of your appointment to stay on track with your treatment plan, and to ensure you have a upcoming spot to look forward to.
The best way to schedule an appointment is to reach out to us directly via text at 213-618-9618 with your name, service(s) you’re interested in, concerns you’d like to address or goals you’d like to work towards, and any dates or times that work best with your schedule. Providing the above information as requested will help prevent your message from getting mistaken as spam.
You may also use the contact form on our website found here. Please allow 24 hours for a response.
All services require a valid credit / debit card on file and a non-refundable $50 booking fee in order to secure your appointment. For those that don’t have a valid card, a non-refundable booking fee equal to 50% of the service price will be required. Booking fees will be applied towards your service. You may also choose to pre-pay in full.
All monies paid for booking fees, deposits, pre-paid services, gift cards, memberships, promotions, services, and products are final and non-refundable.
All clients must fill out the client intake and consent forms PRIOR to their first treatment. If documents are not signed, treatments and services cannot be performed.
To book an appointment please text 213-618-9618.
Your comfort and confidence are our priorities. By scheduling your appointment with Five Point Five, you agree that you are choosing to receive these services at your own discretion, having had the chance to ask questions and discuss the treatment details with your specialist. Following all recommended pre and post-treatment care instructions will be essential to the safety of the treatments and for optimal results.
The treatments, services, and products provided are intended to improve the appearance and condition of the skin, and no specific result, degree of improvement, or outcome is guaranteed. Results make be affected by factors including, but not limited to: genetics, hormones, age, lifestyle, diet, sun exposure, medications, and the individual’s own unique response to treatment.
It is important you provide complete and accurate information regarding your health and skin history with your provider, including but not limited to: allergies or known sensitivities, skin conditions / disorders, current medications and over-the-counter products, recent cosmetic or medical procedures, previous reactions to skincare products or treatments, pregnancy / breastfeeding status, recent sun exposure, and any other pertinent information you believe relevant to your ability to receive treatment.
You must notify Five Point Five skincare immediately of any changes in health, medications, product usage, or skin conditions before receiving future services. Failure to disclose relevant information may increase the risk of adverse reactions, irritation, and undesirable results.
After any waxing, facial, or scalp treatment the skin may experience temporary irritation, tightness, or redness and purging and flaking may occur. This is normal and will usually dissipate within 24-72 hours depending on your skin’s personal reactivity.
If you experience any severe adverse reactions post-treatment or from a product purchased, please alert Five Point Five skincare immediately so we may properly address your concerns.
We understand life happens, and sometimes things are out of our control. If you need to reschedule or cancel your appointment, please provide at least 48 hours notice prior to your scheduled appointment time so that we may offer your spot to another guest.
Booking fees may be transferred up to two (2) rescheduled appointments. Appointments rescheduled more than twice will result in your original booking fee being forfeited, and a new booking fee will be required to reschedule.
Cancellations made less than 48 hours prior to the appointment will result in your booking fee being forfeited, and a new booking fee will be required to reschedule. Deposits paid for late cancellation appointments will be non-refundable.
No-call, no-shows will be result in your booking fee and all deposits being forfeited. Additionally, you will be charged an Inconvenience Fee of 50% of the service total, and risk being refused future services.
If you are sick, feel sick, are taking care of or have been around someone who has recently been sick, of if you are experiencing sunburn, windburn, open wounds, active cold sores or skin infections, please notify us immediately to reschedule your appointment.
To cancel or reschedule, please text 213-618-9618.
Out of respect for all guests, we offer a 10-minute grace period for late arrivals. Please be advised that if you arrive late for your appointment, your treatment may be modified and conclude at the originally scheduled time. After the 10-minute grace period, your appointment will be automatically cancelled, the original booking fee forfeited, and a new booking fee will be required to reschedule.
If you are running late, please text 213-618-9618 as soon as possible to verify if we can still accommodate your appointment, or if rescheduling is necessary.
All booking fees, deposits, and purchases of gift cards, memberships, services, and products are final and non-refundable.
Change of mind with a product or service, or disappointment with a desired result does not constitute entitlement to a refund.
If you experience any severe adverse reactions from a product purchased, you agree to alert Five Point Five skincare of your concerns immediately within the first 24-hours so we may properly assess your concerns, notify the product manufacturer, and work to remedy a solution.
Any discretionary credit, exchange, complimentary service, or other accommodation offered by Five Point Five is provided at the practice’s discretion and does not establish an obligation to provide the same accommodation in the future.
There is a private lot for guest parking. Please give yourself enough time to park and walk over.
For the safety and relaxation of all guests, and due to the use of professional tools and products, children are not permitted to accompany you to your appointment. Minors receiving a treatment must be accompanied by a parent or adult guardian.
Plan to arrive 10-15 minutes early to allow for a stress-free check-in, including using the restroom, changing, and filling out the new client intake forms if you haven’t done so prior to your arrival. It is highly recommended filling the intake forms prior to your appointment in case there are any contraindications or reasons a treatment requested cannot be safely performed.
Please arrive to your appointment bare-faced without makeup or product on. It’s important to assess your skin in its natural state in order to better create a custom plan. If you are coming from work and don’t have time to remove makeup and product beforehand, please plan to arrive a few minutes early.
Write down or take photos of any products you are currently using as well as any supplements and prescriptions. Give us a general overview of your diet and health, and write down any questions you would like to discuss. This is a judgement-free space and the more information we have to go off of, the better we can design your treatment plan. Be open to our suggestions, and remember this is a team effort where we both have parts to play to help get you to your goals.
Please make us aware of any allergies or if you are sensitive to any specific ingredients. If needed, a patch test can be scheduled 24-48hrs in advance to check for any potential reaction. If you are prone to cold-sores, it is recommended starting your medication two to three days prior to your appointment to prevent triggering a potential outbreak, as well as advising your provider.
Discontinue retinol products two weeks before treatment, and prescription grade retinol one month prior to treatment. Discontinue any exfoliants / AHAs / BHAs three days prior to treatment.
Avoid shaving, waxing, or sugaring two days prior to your treatment.
Wait two weeks to receive a facial treatment after doing Botox or dermal fillers. Most facial treatments (with the exception of chemical peels) may be performed the same day, as long as it is done before your injectable appointment.
Wait a minimum of four weeks to receive a facial or waxing treatment after undergoing laser therapies. Depending on the type of laser, a longer down time may be required before safely receiving a facial or waxing treatment. Speak with your medical provider about expected downtimes.
Wait 3—12 months to receive a facial or waxing treatment after undergoing cosmetic surgery. While many of our treatments can facilitate quicker healing and are great for post-surgical recovery, please speak with your medical provider about expected downtimes and safety precautions prior.
Wait 6—12 months to receive a facial or waxing treatment after completing Accutane, as this can highly sensitize the skin and cause unexpected reactivity. Speak with your medical provider about expected downtimes and safety precautions.
After a facial treatment, we recommend following these aftercare guidelines to maximize the longevity of your results and prevent possible irritation:
To prevent introducing bacteria to your freshly exfoliated skin, please avoid touching your face with dirty hands. Clean the frames of your glasses, sanitize your headwear, and wear a new face mask if you came in with a disposable one. Wash your makeup brushes and pillow cases when you get home.
You must be SPF compliant after all facial services to protect your freshly exfoliated skin from the damaging effects of the sun. Even if it’s “not sunny outside”, harmful UV rays are still present and your skin will be more vulnerable to its effects. We recommend using a SPF30+ and to reapply every 2-4 hours throughout the day depending on sun exposure.
For the next 24 hours avoid the following to prevent irritation: makeup, prolonged sun exposure, steam, saunas, hot tubs, hot showers, swimming, excessive heat, exercise and sweating. Stick to lukewarm water when cleansing.
For the next 48-72 hours avoid: exfoliation, retinoids, AHAs, and BHAs, waxing/sugaring, shaving.
After any facial treatment, it is normal to experience minor skin purging, which may appear as tiny, pinhead-sized whiteheads. This occurs because increased hydration and cell turnover help bring underlying impurities to the surface, allowing them to clear naturally. During this time, it’s important to avoid touching and picking at the skin to prevent pigmentation, scarring, and the spread of bacteria. If a blemish is ready for extraction, we recommend using two cotton swabs dipped in a mild astringent like witch hazel to gently remove it. Avoid using excessive pressure or fingernails, as this can damage the skin and lead to further irritation.
Remember, 80% of your results depend on a following a consistent home care routine. To maximize your progress, it is essential to use the recommended products and follow your customized skincare plan. Consistency is key to achieving your goals of healthy, glowing skin!
If you are a first time client and unsure where to start, we recommend scheduling a consultation. This allows us to assess your skin, understand your goals, and recommend the best treatment plan for you.
If you are a returning client and not sure what to book, please reach out to us directly via text at 213-618-9618 for guidance
It is usually best to pre-book your next appointment or two at the end of your appointment to stay on track with your treatment plan, and to ensure you have a upcoming spot to look forward to.
The best way to schedule an appointment is to reach out to us directly via text at 213-618-9618 with your name, service(s) you’re interested in, concerns you’d like to address or goals you’d like to work towards, and any dates or times that work best with your schedule. Providing the above information as requested will help prevent your message from getting mistaken as spam.
You may also use the contact form on our website found here. Please allow 24 hours for a response.